Average Technical Support Specialist with Phone Support Skills Salary in New York, New York

$63,000
Avg. SalaryShow Hourly Rate
$5,000
Bonus
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The average salary for a Technical Support Specialist with Phone Support skills in New York, New York is $63,000.
10%
$39k
MEDIAN
$63k
90%
$98k
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United States (change)
Salary
$39k - $98k
Bonus
$0 - $5k
Total Pay
$39k - $103k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Information Technology (IT) Support, Customer Service and Troubleshooting.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $59,994 based on 13 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $74,500 based on 5 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $67,496 based on 7 salaries.
Employees with Technical Support Specialist in their job title in Dallas, Texas earn an average of 4.2% more than the national average. The lowest salaries can be found in Austin, Texas (39.4% less), Los Angeles, California (33.3% less) and Chicago, Illinois (32.2% less).

Years of Experience

This data is based on 25 survey responses.
Early Career
52.0%
Mid Career
20.0%
Experienced
28.0%