Average Technical Support Specialist with Customer Service Skills Salary in New York, New York

$56,259
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The average salary for a Technical Support Specialist with Customer Service skills in New York, New York is $56,259.
10%
$40k
MEDIAN
$56k
90%
$88k
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United States (change)
Salary
$40k - $88k
Total Pay
$37k - $83k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Technical Services, Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2) and Phone Support are correlated to pay that is above average.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $52,381 based on 7 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $54,045 based on 37 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $67,664 based on 8 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $59,000 based on 11 salaries.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 12.3% more than the national average. The lowest salaries can be found in Phoenix, Arizona (34.0% less), San Diego, California (20.8% less) and Austin, Texas (17.9% less).

Years of Experience

This data is based on 63 survey responses.
Entry Level
11.1%
Early Career
58.7%
Mid Career
12.7%
Experienced
17.5%