Average Technical Support Specialist with Information Technology (IT) Support Skills Salary in New York, New York

$58,983
Avg. SalaryShow Hourly Rate
$4,000
Bonus
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The average salary for a Technical Support Specialist with Information Technology (IT) Support skills in New York, New York is $58,983.
10%
$41k
MEDIAN
$59k
90%
$100k
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United States (change)
Salary
$41k - $100k
Bonus
$3k - $8k
Total Pay
$32k - $108k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Technical Services and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2) and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $54,099 based on 15 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $53,000 based on 9 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $83,249 based on 8 salaries. In their late career (20 years and higher), employees earn an average total compensation of $79,922.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Atlanta, Georgia (28.0% less), Austin, Texas (22.7% less) and Seattle, Washington (15.5% less).

Years of Experience

This data is based on 37 survey responses.
Early Career
40.5%
Mid Career
24.3%
Experienced
21.6%
Late Career
13.5%