Average Technical Support Specialist with Help Desk / Desktop Support (Tier 1) Skills Salary in New York, New York

$57,391
Avg. SalaryShow Hourly Rate
$5,000
Bonus
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The average salary for a Technical Support Specialist with Help Desk / Desktop Support (Tier 1) skills in New York, New York is $57,391.
25%
$42k
MEDIAN
$57k
75%
$67k
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United States (change)
Salary
$42k - $67k
Bonus
$0 - $5k
Total Pay
$33k - $86k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Customer Service, Technical Services, Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $55,000 based on 10 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $60,000 based on 5 salaries.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Austin, Texas (28.6% less), Chicago, Illinois (26.6% less) and Dallas, Texas (21.6% less).

Years of Experience

This data is based on 15 survey responses.
Early Career
66.7%
Mid Career
33.3%