Salary by Skill/Specialty for Call Center Supervisor Jobs

Updated: 8 Feb 2012

United States » Job » Call Center Supervisor Overview » Call Center Supervisor Salary » by Skill

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Job: Call Center Supervisor

Salary by Skill/Specialty

Skill/Specialty	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$25K	$50K	$75K
Customer Relationship Management (CRM)	$24,658 - $49,895
Training	$33,580 - $58,585
Microsoft Excel	$30,000 - $73,000
Customer Service Metrics	$32,350 - $69,000
Microsoft Office	$37,247 - $52,077
Call Center	$35,396 - $51,637
Performance Analysis	$31,538 - $50,167
Project Management	$32,454 - $54,232
Quality Assurance / Quality Control	$30,216 - $43,446
Leadership	$34,817 - $50,000
Country: United States \| Currency: USD \| Updated: 8 Feb 2012 \| Individuals Reporting: 163

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Job Listings for Call Center Supervisor Jobs

Posted	Job Title	Company	Job Location
Jan 24	Call Center\Virtual Agent Supervisor	The Terminix International Company Limited Partner	Columbus, Ohio
	Call Center\Virtual Agent Supervisor Profession: Customer Support/Call Center Operations -> Call Center... Center Operations -> Call Center Operations Call... Indeed
Jan 18	Call Center - Retail Banking Customer Service Supervisor	Flagstar Bancorp, Inc.	Troy, Michigan
	Job Title: Call Center - Retail Banking Customer Service Supervisor Profession: Customer Support/Call Center... Support Supervisor. This Supervisor is responsible... Indeed
Jan 19	Call Center Supervisor	Marsh & McLennan Companies, Inc. (MMC)	Houston, Texas
	Call Center Operations Job Description Call Center Supervisor-HOU000X8 Description The Call Center... Call Center Operations -> Call Center Operations Call... Indeed
Jan 25	Supervisor - Call Center Job	ADP	Florence, South Carolina
	or exchanges. The Call Center Supervisor shall drive... Call Center Manager, Call Center Supervisor, Call Center, Management, Manager, Sales, Call Center... Indeed

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Call Center Supervisor Job Description

People with the job title Call Center Supervisor typically fall into one of the following PayScale standard occupations.

Call Center Supervisors

Supervises the day to day activities within the call center operations. Evaluates and coordinates the workflow and activities of call center representatives to meet the volume management target. Support call center representatives on incoming calls with difficult customers or calls that requires in-depth knowledge of of the company's products or services.