$33,000
Avg. Salary
$18.37
Avg. Hourly Rate
Help us gather more data! Is Customer Relations Manager (CRM) your job title? Find out what you're worth.

The average pay for a Customer Relations Manager (CRM) is $18.37 per hour.

The average pay for a Customer Relations Manager (CRM) is $33,000 per year.

10%
$0.00
10%
$18.37
50%
$0.00
90%
90%
MEDIAN $18.37
10%
$0
10%
$33k
50%
$0
90%
90%
MEDIAN $33,000

Job Description for Customer Relations Manager (CRM)

The position of customer relations manager (abbreviated as CRM in many companies, not to be confused with community relations manager) is usually a senior position in larger companies manufacturing consumer and commercial goods. The customer relations manager acts as a liaison between the company and its customers to ensure that product standards are being met and to address concerns related to manufacture and production. They normally then interface with the company and its engineering, development, and manufacturing divisions to determine if changes in products need to be made.

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Customer Relations Manager (CRM) Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Customer Relations Manager (CRM) Job Listings

Key Stats for Customer Relations Manager (CRM)

Gender

Female
67 %
Male
33 %
1-4 years
33%
5-9 years
67%

Experience Affects Customer Relations Manager (CRM) Salaries

Mid-Career
▲5%

Entry-Level
▲1%

National Average
$38,000

Skills That Affect Customer Relations Manager (CRM) Salaries


Customer Service
▲1%

National Average
$38,000

Customer Relations
▼1%

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
33%
5-9 years
67%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 67%
vision benefits
Vision: 50%
no benefits
None: 33%