Average Customer Service Specialist with Inside Sales Skills Hourly Pay

$14.54
Avg. Hourly RateShow Salary
$1,850
Bonus
$1,800
Commission
$750
Profit Sharing
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The average hourly pay for a Customer Service Specialist with Inside Sales skills is $14.54.
10%
$9.97
10%
$14.54
50%
$20.27
90%
90%
MEDIAN $14.54
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United States (change)
Hourly Rate
$10 - $20
Bonus
$302 - $4,983
Profit Sharing
$200 - $1,500
Commission
$479 - $7,235
Total Pay
$21,670 - $50,015

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Popular Employer Salaries for Customer Service Specialist

The top respondents for the job title Customer Service Specialist are from the companies The Home Depot Inc., Verizon Wireless and Lowe's Home Improvement Inc.. Reported salaries are highest at Verizon Wireless where the average pay is $20.99. The Home Depot Inc. pays the lowest at around $12.21.

Career Paths

Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Specialist
Customer Service Representative (CSR)
Administrative Assistant
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Specialist Job Listings

Popular Skills for Customer Service Specialist

Skills in Customer Service, Customer Relations, Data Entry, Call Center Operations and Phone Support are correlated to pay that is above average.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.16 based on 36 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of $13.82 based on 111 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $14.86 based on 52 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $16.85 based on 70 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Customer Service Specialist in their job title in Indianapolis, Indiana earn an average of 33.8% more than the national average. These job titles also find higher than average salaries in Houston, Texas (8.3% more). The lowest salaries can be found in Cincinnati, Ohio (17.5% less) and Atlanta, Georgia (3.7% less).

Years of Experience

This data is based on 316 survey responses.
Entry Level
11.4%
Early Career
35.1%
Mid Career
16.5%
Experienced
22.2%
Late Career
14.9%