$37,508
Avg. Salary
$14.98
Avg. Hourly Rate

Average additional compensation:

$1,339

Bonus

$950

Profit Sharing

$1,058

Commission

What am I worth?
How should I pay?

The average pay for a Customer Service Specialist with Data Entry skills is $14.98 per hour.

The average pay for a Customer Service Specialist with Data Entry skills is $37,508 per year.

$10.87
10%
$14.98
50%
$20.09
90%
MEDIAN $14.98
$28k
10%
$38k
50%
$51k
90%
MEDIAN $37,508
$28,163 - $51,459
$28K
$38K
$51K
MEDIAN: $37,508
10%
50%
90%

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$10.87 - $20.09
$11
$15
$20
MEDIAN: $14.98
10%
50%
90%

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$0$51K
Salary $28,163 - $51,459
Bonus $259 - $4,942
Profit Sharing $149 - $3,020
Commission $98.63 - $10,033
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,079 - $46,880
  • Country: United States
  • Currency: USD
  • Updated: 17 Jan 2019
  • Individuals Reporting: 486
Hourly Data $0$30
Hourly Rate $10.87 - $20.09
Hourly Tips $0.20
Overtime $16.44 - $30.82
Annual Data $0$46K
Bonus $259 - $4,942
Commission $98.63 - $10,033
Profit Sharing $149 - $3,020
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,079 - $46,880
  • Country: United States
  • Currency: USD
  • Updated: 17 Jan 2019
  • Individuals Reporting: 1,322

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

Read More...
Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Popular Employer Salaries for Customer Service Specialist

Customer Service Specialist Job Listings

Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 408 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 267 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 231 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 84 salaries.

Pay Difference by Location

-2%

National Average: $33,448

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Specialist

Gender

Female
82 %
Male
18 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 487 votes.
Less than 1 year
2%
1-4 years
39%
5-9 years
22%
10-19 years
25%
20 years or more
12%

Experience Affects Customer Service Specialist Salaries

▲4%

Late-Career
▲3%

National Average
$33,000

Mid-Career
▼2%

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 487 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
2%
1-4 years
39%
5-9 years
22%
10-19 years
25%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 69%
vision benefits
Vision: 60%
no benefits
None: 21%