Average Customer Service Specialist with Microsoft Word Skills Hourly Pay

$14.82
Avg. Hourly RateShow Salary
$1,250
Bonus
$1,500
Commission
$425
Profit Sharing
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The average hourly pay for a Customer Service Specialist with Microsoft Word skills is $14.82.
10%
$10.52
MEDIAN
$14.82
90%
$20.08
Is Customer Service Specialist your job title? Find out what you should be paid

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United States (change)
Hourly Rate
$11 - $20
Bonus
$247 - $4,765
Profit Sharing
$295 - $1,017
Commission
$388 - $10,161
Total Pay
$23,494 - $48,310

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Popular Employer Salaries for Customer Service Specialist

The top respondents for the job title Customer Service Specialist are from the companies J.P. Morgan Chase & Co. (JPMCC), Humana, Inc. and Humana, Inc.. Reported salaries are highest at J.P. Morgan Chase & Co. (JPMCC) where the average pay is $14.24. Humana, Inc. pays the lowest at around $14.15.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills in Customer Service, Customer Relations, Data Entry, Call Center Operations and Phone Support are correlated to pay that is above average.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.99 based on 24 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of $14.48 based on 240 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $15.35 based on 134 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $14.91 based on 165 salaries. In their late career (20 years and higher), employees earn an average total compensation of $15.
Employees with Customer Service Specialist in their job title in Dallas, Texas earn an average of 19.7% more than the national average. These job titles also find higher than average salaries in Charlotte, North Carolina (12.4% more) and New York, New York (11.5% more). The lowest salaries can be found in Atlanta, Georgia (5.5% less).

Years of Experience

This data is based on 640 survey responses.
Entry Level
3.8%
Early Career
37.5%
Mid Career
20.9%
Experienced
25.8%
Late Career
12.0%