Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $15.17 per hour. Pay for this job does not change much between less experienced and more experienced workers.

$29,818 - $58,339
$30K
$43K
$58K
MEDIAN: $43,030
10%
50%
90%

Add this chart to your site: 640px    300px

$10.21 - $20.64
$10
$15
$21
MEDIAN: $15.40
10%
50%
90%

Add this chart to your site: 640px    300px

$0$58K
Salary $29,818 - $58,339
Bonus $490.35 - $5,624
Profit Sharing $103.04 - $3,394
Commission $297.99 - $10,213
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,866 - $53,703
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 295
Hourly Data $0$32
Hourly Rate $10.21 - $20.64
Hourly Tips $3.33
Overtime $16.39 - $32.60
Annual Data $0$53K
Bonus $490.35 - $5,624
Commission $297.99 - $10,213
Profit Sharing $103.04 - $3,394
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,866 - $53,703
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 443

Customer Service Specialist Job Listings

Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 297 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 237 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 211 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 89 salaries.

Pay Difference by Location

National Average: $36,989

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Specialist

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 212 votes.
Less than 1 year
2%
1-4 years
36%
5-9 years
24%
10-19 years
26%
20 years or more
12%

Experience Affects Customer Service Specialist Salaries

▲3%

Late-Career
▲1%

National Average
$37,000

▼2%

▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 212 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
24%
10-19 years
26%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 68%
vision benefits
Vision: 59%
no benefits
None: 20%