What am I worth?
What your skills are worth in the market is constantly changing.
Get your pay report
How should I pay?
When you get pay right, you attract and retain the best talent.
Price a job

Average Customer Service Specialist with Product Support Skills Hourly Pay

$15.79
Avg. Hourly RateShow Salary
$1,540
Bonus
$2,500
Commission
$992
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Customer Service Specialist with Product Support skills is $15.79.
10%
$11.12
MEDIAN
$15.79
90%
$21.46
Is Customer Service Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
United States (change)
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
Hourly Rate
$11 - $21
Bonus
$305 - $5,000
Profit Sharing
$75 - $4,848
Commission
$121 - $14,899
Total Pay
$25,066 - $53,767
Find your market worth – how it works:
Tell us about your job and pay factors like skills and educationTell us about your job and pay factors like skills and education
Find your market worth with a report tailored to youFind your market worth with a report tailored to you
Negotiate your pay with confidenceNegotiate your pay with confidence

What Do Customer Service Specialists Do?

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Popular Employer Salaries for Customer Service Specialist

The top respondents for the job title Customer Service Specialist are from the companies The Home Depot Inc., Best Buy and JCPenney. Reported salaries are highest at Lowe's Home Improvement Inc. where the average pay is $16.92. Other companies that offer high salaries for this role include Verizon Wireless, earning around $16.31. JCPenney pays the lowest at around $9.95. Best Buy also pays on the lower end of the scale, paying $10.73.

Career Paths

Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Specialist Job Listings

Search for more jobs
Search

What Are Popular Skills for Customer Service Specialists?

Skills that pay less than market rate include Call Center Operations, Phone Support, Data Entry, Customer Relations and Customer Service.

What is the Pay by Experience Level for Customer Service Specialists?

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.52 based on 9 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of $15.27 based on 191 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $15.70 based on 96 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $16.67 based on 118 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Employees with Customer Service Specialist in their job title in Cincinnati, Ohio earn an average of 14.0% more than the national average. These job titles also find higher than average salaries in Portland, Oregon (11.5% more) and New York, New York (11.1% more). The lowest salaries can be found in Chicago, Illinois (6.6% less), Atlanta, Georgia (5.6% less) and Houston, Texas (5.0% less).

Years of Experience

This data is based on 482 survey responses.
Entry Level
1.9%
Early Career
39.6%
Mid Career
19.9%
Experienced
24.5%
Late Career
14.1%