$42,500
Avg. Salary
$18.87
Avg. Hourly Rate
Help us gather more data! Is Customer Service Specialist your job title? Find out what you're worth.

The average pay for a Customer Service Specialist with Training skills is $18.87 per hour.

The average pay for a Customer Service Specialist with Training skills is $42,500 per year.

10%
$10.15
10%
$18.87
50%
$28.66
90%
90%
MEDIAN $18.87
10%
$34k
10%
$43k
50%
$52k
90%
90%
MEDIAN $42,500
$34,000 - $52,381
$42K
MEDIAN: $42,500
50%

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$10.15 - $28.66
$10
$19
$29
MEDIAN: $18.87
10%
50%
90%

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$0$70K
Salary $42,500
Bonus $4,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,000 - $70,433
  • Country: United States
  • Currency: USD
  • Updated: 16 Mar 2019
  • Individuals Reporting: 9
Hourly Data $0$28
Hourly Rate $10.15 - $28.66
Overtime $27.73
Annual Data $0$70K
Bonus $4,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,000 - $70,433
  • Country: United States
  • Currency: USD
  • Updated: 16 Mar 2019
  • Individuals Reporting: 10

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Gender

Female
63 %
Male
38 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
1-4 years
63%
5-9 years
26%
10-19 years
11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

1-4 years
63%
5-9 years
26%
10-19 years
11%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 84%
vision benefits
Vision: 79%
no benefits
None: 16%