▼7%
R40.00
Avg. Base Hourly Rate (ZAR)
/ hour
Avg. Base Hourly Rate (ZAR)
10%
ZAR 2.04
MEDIAN
ZAR 40
90%
ZAR 83.19
The average hourly pay for a Call Center Agent is R40.00 in 2025
Hourly Rate
R2 - R83
Bonus
R0 - R3k
Commission
R0 - R20k
Total Pay
R6k - R174k
Is Average Call Center Agent with Outbound Calls Skills Hourly Pay in South Africa your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Call Center Agents?
▼17%
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
33%
Vision
17%
None
67%
Gender Breakdown for Call Center Agents
Female
70.0%
Male
30.0%
This data is based on 10 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents in Cape Town?
Our data indicates that the highest pay for a Call Center Agent in Cape Town is ZAR 83.19 / hour
What is the lowest pay for Call Center Agents in Cape Town?
Our data indicates that the lowest pay for a Call Center Agent in Cape Town is ZAR 2.04 / hour
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.