Payscale’s Sub-Processors

To comply with our obligations under applicable data protection laws and to our customers, we have developed this list of third-party suppliers that enable us to provide our products and services and operate our business. These third-party suppliers perform the functions described below and are considered sub-processors under applicable data protection laws (“Sub-processors”), including the European Union’s data privacy regulation known as the General Data Protection Regulation (“GDPR”), because they process personal data. When we use the terms “process,” “processing,” “processed” and “personal data” herein, those terms have the meaning given to them under GDPR. We require our Sub-processors to implement proper security measures to safeguard personal data and to comply with appropriate obligations as those required of Payscale. Information about our Sub-processors are available at their respective websites. In the interest of transparency, we have chosen to be overly inclusive and list all entities that provide some processing services to us. It does not follow that all the entities listed below will be implicated in any given data processing activity, including in the provision of customer services.

Payscale Affiliates

Payscale may, as required, process personal data through one of several affiliates. These affiliates are all wholly owned subsidiaries of Payscale, Inc.

Sub-processors Primary Business Location Location of Processing General Function
PayFactors Group, LLC Quincy, MA United States Affiliate
Market Pay Associates, LLC Denver, CO United States Affiliate
Curo Compensation Limited Edinburgh, Scotland United Kingdom Affiliate
Curo Compensation Canada Limited Ottawa, Ontario Canada Affiliate
Agora Solutions, Inc. San Francisco, CA United States Affiliate

 

Back-End Infrastructure & Data Storage

Payscale uses Sub-processors that provide back-end infrastructure for our products’ production systems and for data storage generally. These Sub-processors possess an extensive set of security certifications with regular auditing to ensure compliance. More importantly, these Sub-processors allow us to deliver to our customers better performing products and helps us minimize service disruptions.

Sub-processors Primary Business Location Location of Processing General Function
Amazon Web Services, Inc. Seattle, WA United States
United Kingdom
Data storage
Equinix, Inc. Redwood City, CA United States Data storage (Data Center)
Fivetran, Inc. Oakland, CA United States Data connector to data storage providers
Microsoft Corporation (Microsoft Azure) Redmond, WA United States Data storage
Snowflake Computing, Inc. San Mateo, CA United States Data storage
Elastic NV Seattle, WA United States Data storage and search
MongoDB – Atlas New York, NY United States Data storage
DataVita Chapelhall, Scotland United Kingdom Data storage
Pulsant Edinburgh, Scotland United Kingdom Data storage
Flexential Charlotte, NC
Denver, CO
United States Data storage

 

Product Development & Analytics

Payscale engages Sub-processors for development services (e.g., software coding) and to allow us to analyze the performance and usage of our products. These tools enable our product and engineering teams to develop new and improved features and create better user experiences.

Sub-processors Primary Business Location Location of Processing General Function
Adswerve, Inc.(GoogleAnalytics) Seattle, WA United States Website analytics
Catamorphic Co.(dba LaunchDarkly) Oakland, CA United States Delivery of beta features(only to participating beta users)
IVC, Inc Cary, NC United States Service development and support
Mouseflow, Inc Redmond, WA United States Service usage analytics
Pendo Raleigh, NC United States Product experience and digital adoption solutions
DataDog Boston, MA United States Cloud analytics and monitoring
Dynatrace Waltham, MA United States Cloud analytics and monitoring
Sentry San Francisco, CA United States Cloud analytics and monitoring
Google Mountain View, CA United States Cloud analytics and monitoring
Caelum Northwest(dba Cascadeo) Seattle, WA United States Cloud deployment services
Wingify Software Private Limited (dba VWO) Delhi, India India Website analytics
CloudGrowth Pvt Ltd Mumbai, India India CRM development
Workato Mountain View, CA United States Data migration services
Merge San Francisco, CA United States API Integration
Boomi, LP Chesterbrook, PA United States Application integrations
Ping Identity Denver, CO United States Single sign-on solution
Hotjar Ltd. St. Julian’s, Malta Malta Heat maps and behavioral analytics
Segment (Twilio Inc.) San Francisco, CA United States Customer data platform

Other Third Party Service Providers

Payscale also utilizes third parties to provide services on our behalf to support in client engagement and relationship management.

Sub-processors Primary Business Location Location of Processing General Function
WalkMe San Francisco, CA United States User experience and guidance
Marketo San Mateo, CA United States Marketing automation
Stripe Palo Alto, CA United States Payment processor
Salesforce San Francisco, CA United States Customer relationship management
Salesloft Atlanta, GA United States Customer relationship management
ZOHO Chennai, India United States Customer relationship management
HubSpot Cambridge, MA United States Customer relationship management
KMC MAG Solutions, Inc. Taguig City, Philippines Philippines Customer support operations
Persistent Systems Limited Pune, India United States IT consulting
Gainsight San Francisco, CA United States Customer relationship management
Skilljar Inc. Seattle, WA United States Customer training platform
LeanData Santa Clara, CA United States Customer relationship management
Jobes Technology Solutions Holly, MI United States Software implementation support
SlapFive Westford, MA United States Customer relationship management
Confluent, Inc. Mountain View, CA United States Event streaming platform
Winter Analytics, LLC Boulder, CO United States IT consulting
CIVIC Edinburgh, Scotland United Kingdom IT consulting
Intrado Digital Media, LLC (dba Notified) Omaha, NE United States Event streaming platform
Aleysian Chicago, IL United States CRM advisory services
Gong Palo Alto, CA United States Revenue intelligence platform
Go Global Services Kraków, Poland Poland IT Consulting
Topline Newton, MA United States Product Consulting
Consensus American Fork, UT United States Demo – sharing tool
Opsify Consulting LLC Boston, MA United States IT Consulting
6sense San Francisco, CA United States Revenue analytics and email assistant
Zoom San Jose, CA United States Videoconferencing platform
Looker (Google, Inc.) Mountain View, CA United States Data visualization
Chili Piper, Inc. New York, New York United States Scheduling tool
Rollbar, Inc. San Francisco, CA United States Error logging and tracking
Metabase San Francisco, CA United States Business intelligence and metrics
Intercom San Francisco, CA United States Customer support operations
Microsoft (Clarity) Redmond, WA United States Website behavioral analytics
Wings4U Singapore, Singapore Singapore Customer advocacy support operations

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