Business challenges

Affinity Plus faced mounting pressures to modernize its compensation program:

Legislative pressure: Pay transparency laws increased the need for clear and fair pay structures.
Employee concerns: Fear of negative feedback if pay ranges were broadly shared.
Communication gaps: Managers struggled to explain how pay decisions were made or to highlight the full value of total rewards.
Structural complexity: Existing guidelines lacked clarity and consistency, creating confusion for employees and leaders alike.

Outcomes and impact with Payscale

With Payfactors Pay Analytics, Affinity Plus unlocked:

Clear pay structures: Simplified salary guidelines and refined pay ranges aligned to company values.
Better leadership confidence: HR and managers gained the training and tools to communicate pay decisions clearly and consistently.
Increased transparency: Employees understood where they sat in their pay range, how decisions were made, and the value of their total rewards.
Forward-looking practices: Payscale’s reports, Peer data, and community support kept Affinity Plus competitive and future-ready.

“We initially looked at other vendors…and we just didn’t find what we were looking for in terms of the level of partnership and expertise that Payscale could provide.”

Jennifer Klapak

Director of HR and L&D, Affinity Plus

Proven results

The transformation drove measurable improvements across the organization:

Higher engagement: Employees reported feeling more confident, engaged, and appreciative of their pay and career opportunities.
Streamlined increases: Pay adjustments were tied to performance, reducing adjustment requests to only 33 across 600+ employees.
Cultural shift: Compensation became a foundation for fairness, clarity, and stronger employee-manager relationships.

“We went into the project with Payscale with a goal in mind, but what we ended up with was even better than anticipated.”

Sara Pook

Total Reward Senior Specialist

From success story to live discussion

See how others are solving pay challenges in our upcoming webinars.