Salary by City for Customer Service Manager Jobs

Updated: 8 Feb 2012

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Job: Customer Service Manager

Salary by City

City	Salary Data (? XAll compensation data shown are gross 10th to 90th percentile ranges. Many factors can affect pay. To get the full picture, take the PayScale survey. )	$0	$29K	$58K	$87K
Chicago, Illinois	$36,495 - $81,805
Houston, Texas	$34,442 - $72,812
New York, New York	$39,426 - $80,886
Los Angeles, California	$38,791 - $82,903
Dallas, Texas	$40,142 - $84,399
Seattle, Washington	$34,435 - $72,074
Atlanta, Georgia	$29,163 - $75,000
Country: United States \| Currency: USD \| Updated: 8 Feb 2012 \| Individuals Reporting: 2,488

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Job Listings for Customer Service Manager Jobs

Posted	Job Title	Company	Job Location
Jan 12	IT Customer Service Manager	Bankers' Bank	Madison, Wisconsin
	No expenses waivedThe IT Customer Service Manager is responsible for ensuring Bankers' Bank customers... Customer Service skills with previous customer... Indeed
Nov 05	Customer Service Manager	Universal Protection Service	Santa Ana, California
	to department and customer service. Promptly address... with customer service staff, oversee and resolve special customer needs and “out of the ordinary” customer... Indeed
Dec 31	Sr. Help Desk Manager/Customer Service Manage	STG, Inc.	Reston, Virginia
	Equal Opportunity Employer Sr. Help Desk Manager/Customer Service Manager Job Number 10:DEF-666 City... Desk/Service Desk manager will work with the Service... Indeed
Jan 23	Sr. Online Account Product Manager / Customer Service	Vonage	New Jersey
	Self Service within the Vonage Online Account with a primary objective to move contacts from the phone to all online support channels within the Customer Care... Indeed

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Customer Service Manager Job Description

People with the job title Customer Service Manager typically fall into one of the following PayScale standard occupations.

Customer Service Managers

Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.

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Customer Service Manager Jobs

Told there was no money in the budget for my raise.

Customer Service Manager - (City withheld for privacy), Virginia, United States

No associate should be surprised when it comes to their end of year review. As long as both the associate and manager are doing their part. You should be receiving regular periodic performance assessments. Including a mid year review for a detailed performance discussion. At each meeting be prepared and engage in a fact based discussion. Each session should answer questions related to your performance as outlined in your annual performance objectives with written feedback. "No raise due to...

Posted in Negotiating Higher Pay on 10 Oct 2010

Did not get the raise, I was told that it was not in the budget

Customer Service Manager - (City withheld for privacy), New York, United States

I was not consider for any type of raise. I requested an increased but my supervisor felt that there was no money in budget to approve my reqeust. But there was money in the budget to send a person from my department to Vegas for 5 days for training. Her and her entire family. Guess that told me where I stood, even though I put in over 60 hours a week.

Posted in Negotiating Higher Pay on 23 May 2007