Salary for Customer Service Manager Jobs
Updated: 8 Feb 2012
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| National Salary Data ( ?XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. ) | $0 | $26K | $52K | $78K |
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| Salary | $32,067 - $74,215 |
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| Bonus | $287.71 - $10,016 |
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| Profit Sharing | $391.49 - $8,275 |
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| Commission | $201.34 - $18,121 |
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Total Pay (?XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). ) | $25,071 - $75,006 |
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Country: United States | Currency: USD | Updated: 8 Feb 2012 | Individuals Reporting: 3,383 |
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Companies and Industries for
Customer Service Manager
Jobs
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Popular Employers
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Salary Range
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| Burlington Coat Factory | $23,766 - $46,689 |
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| Wells Fargo Bank | $34,744 - $46,700 |
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| Bed Bath & Beyond Inc | $42,144 - $46,494 |
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| Schwans Home Services, Inc. | $35,000 - $38,941 |
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| U.S. Postal Service (USPS) | $65,347 - $107,500 |
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Popular Industries
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Salary Range
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| Manufacturing and Distribution | $33,931 - $77,233 |
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| Retail/Wholesale Distribution | $32,403 - $76,970 |
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| Information Technology (IT) Services | $32,569 - $76,738 |
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| Commercial Printing | $32,058 - $73,041 |
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| Shipping / Transportation / Warehousing / Logistics / Distribution | $32,811 - $74,355 |
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Key Statistics for
Customer Service Manager
Jobs
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Female
66%
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Male
34%
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| Salary: | $39,323 - $58,424 | |
$40,987 - $65,311
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| Bachelor's Degree | $33,304 - $74,943 |
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| Associate's Degree | $29,690 - $72,592 |
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| Master of Business Administration (MBA) | $32,172 - $82,991 |
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| Bachelor of Science (BS / BSc), Business Management | $40,261 - $76,026 |
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| Bachelor of Science (BS / BSc), Business Administration | $28,730 - $83,191 |
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Most Common Health Benefits
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Medical:
79% |
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Dental:
68% |
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Vision:
49% |
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None:
18% |
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Career Path for
Customer Service Manager
Jobs
Customer Service Manager
Salary Range
$25,071 - $75,006
Customer Service Manager
Salary Range
$25,071 - $75,006
Salary Map for
Customer Service Manager
Jobs
Highest Salaries By City for Customer Service Manager Jobs
Top Cities by Popularity for Customer Service Manager Jobs
Hartford, Connecticut (CT)
Customer Service Manager
Salary Range:
$41,595 - $105,000
#1 Highest Paying Location
Vancouver, Washington (WA)
Customer Service Manager
Salary Range:
$30,658 - $73,443
#2 Highest Paying Location
Kennewick, Washington (WA)
Customer Service Manager
Salary Range:
$40,000 - $98,264
#3 Highest Paying Location
Sunnyvale, California (CA)
Customer Service Manager
Salary Range:
$64,980 - $107,996
#4 Highest Paying Location
San Jose, California (CA)
Customer Service Manager
Salary Range:
$49,435 - $112,500
#5 Highest Paying Location
Boca Raton, Florida (FL)
Customer Service Manager
Salary Range:
$38,750 - $72,189
#6 Highest Paying Location
Richmond, Virginia (VA)
Customer Service Manager
Salary Range:
$30,410 - $73,974
#7 Highest Paying Location
Albany, New York (NY)
Customer Service Manager
Salary Range:
$49,000 - $78,750
#8 Highest Paying Location
Fort Wayne, Indiana (IN)
Customer Service Manager
Salary Range:
$40,976 - $63,750
#9 Highest Paying Location
Milwaukee, Wisconsin (WI)
Customer Service Manager
Salary Range:
$43,631 - $77,338
#10 Highest Paying Location
Minneapolis, Minnesota (MN)
Customer Service Manager
Salary Range:
$44,643 - $75,125
#11 Highest Paying Location
San Francisco, California (CA)
Customer Service Manager
Salary Range:
$40,425 - $84,621
#12 Highest Paying Location
Appleton, Wisconsin (WI)
Customer Service Manager
Salary Range:
$46,000 - $72,500
#13 Highest Paying Location
Irvine, California (CA)
Customer Service Manager
Salary Range:
$45,769 - $65,271
#14 Highest Paying Location
New York, New York (NY)
Customer Service Manager
Salary Range:
$39,426 - $80,886
#15 Highest Paying Location
St. Louis, Missouri (MO)
Customer Service Manager
Salary Range:
$31,659 - $101,316
#16 Highest Paying Location
Long Beach, California (CA)
Customer Service Manager
Salary Range:
$52,359 - $87,500
#17 Highest Paying Location
St. Paul, Minnesota (MN)
Customer Service Manager
Salary Range:
$45,693 - $72,726
#18 Highest Paying Location
Reno, Nevada (NV)
Customer Service Manager
Salary Range:
$51,588 - $61,042
#19 Highest Paying Location
Jacksonville, Florida (FL)
Customer Service Manager
Salary Range:
$34,421 - $83,838
#20 Highest Paying Location
Chicago, Illinois (IL)
Customer Service Manager
Salary Range:
$36,495 - $81,805
#1 Most Popular Location
Houston, Texas (TX)
Customer Service Manager
Salary Range:
$34,442 - $72,812
#2 Most Popular Location
New York, New York (NY)
Customer Service Manager
Salary Range:
$39,426 - $80,886
#3 Most Popular Location
Los Angeles, California (CA)
Customer Service Manager
Salary Range:
$38,791 - $82,903
#4 Most Popular Location
Dallas, Texas (TX)
Customer Service Manager
Salary Range:
$40,142 - $84,399
#5 Most Popular Location
Seattle, Washington (WA)
Customer Service Manager
Salary Range:
$34,435 - $72,074
#6 Most Popular Location
Atlanta, Georgia (GA)
Customer Service Manager
Salary Range:
$29,163 - $75,000
#7 Most Popular Location
Customer Service Manager
Job Description
Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.
More Charts for
Customer Service Manager
Jobs
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The latest career advice from people with this job:
Customer Service Manager
Jobs
Told there was no money in the budget for my raise.
Customer Service Manager - (City withheld for privacy), Virginia, United States
No associate should be surprised when it comes to their end of year review.
As long as both the associate and manager are doing their part. You should be receiving regular periodic performance assessments. Including a mid year review for a detailed performance discussion.
At each meeting be prepared and engage in a fact based discussion. Each session should answer questions related to your performance as outlined in your annual performance objectives with written feedback.
"No raise due to...
Did not get the raise, I was told that it was not in the budget
Customer Service Manager - (City withheld for privacy), New York, United States
I was not consider for any type of raise. I requested an increased but my supervisor felt that there was no money in budget to approve my reqeust. But there was money in the budget to send a person from my department to Vegas for 5 days for training. Her and her entire family. Guess that told me where I stood, even though I put in over 60 hours a week.


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