Job: Customer Service Representative (CSR) (United States)
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Advice: Job: Customer Service Representative (CSR)A promise is a promise... right? I started working for this company over 3yrs ago, and felt that what i was being paid after studies and requirements were met, was unfair. So I quit, after the employer told us we were not getting a raise this yr. When I was hired by the new agent, under the same company, was promised a raise after 3 months, and then changed it to giving health coverage INSTEAD, which should have already been included from besides the fact. Dont let anyone fool you, if you are promised something, ask for it, and...
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I am doing more than a run of the mill customer service rep When I was hired in, my responsibilities included answering the phones, filing and assisting the sales executive. Now my responsibilities have increased to more sales, more paperwork, more data entry, driver check-in, handing out checks each week, answering phones, billing questions.
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Hourly Rate ChartMedian Hourly Rate by Years Experience Job: Customer Service Representative (CSR) 
Country: United States | Currency: USD | Updated: 2 Feb 2010 | Individuals Reporting: 17,671
Job Description
People with the job title Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.
Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
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